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UK healthcare SME environment

For UK care home groups, dental practices, private GP groups and allied healthcare SMEs.

CQC and DSPT pressure. Cyber Essentials v3.3 in force from April 2026. Founder-led teams with no in-house CTO. This is the sector we focus on.

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Why we focus on Healthcare

CQC & DSPT

Regulatory Triggers

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Regulatory Triggers

Increasing pressure from CQC inspections and DSPT mandates forces clinical groups to formalize their cyber posture.

Cyber Risk

Targeted Sector

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Targeted Sector

Frequent cyber incidents in the sector make healthcare SMEs prime targets, requiring multiple layers of security beyond basic IT tools.

IT Governance

Founder-led Operations

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Founder-led Operations

Many clinical groups are founder-led with no in-house CTO, creating a gap in board-level technology strategy.

How we engage in healthcare

Case Study A

Multi-site care-home operator

Trigger: Post-CQC inspection.

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Engagement Pathway

Cyber Health Score
Readiness Assessment
Certification Pathway
Retained & Embedded CTO retainer.

Case Study B

Six-clinic dental group

Trigger: Post-NHS contract review.

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Engagement Pathway

Technology Baseline Audit
IT Health Check
Retained & Embedded CTO retainer.

Case Study C

Private GP group

Trigger: Rolling out new clinical software.

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Engagement Pathway

New Director Tech Orientation
IT Health Check
Retained & Embedded CTO retainer.

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We also work in adjacent sectors

The same playbook serves UK SMEs in professional services, manufacturing, wholesale and multi-site retail. We are sector-led, not sector-only.

Frequently asked questions

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Everything you need to know before you start.

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Almost always Cyber Health Score (£495), often within 30 days of a CQC inspection or DSPT assessment. From there, Cyber Essentials Pathway is the most common next step, then Retained & Embedded CTO Retainer once the cyber baseline is in place.

Usually Technology Baseline Audit (£950) because the dental sector has more practice-management software complexity and the audit gives the FD a clear stack view. NHS-contract dental groups often follow with a Cyber Essentials Pathway.

If you have just appointed a new director, New Director Tech Orientation (£1,250). Otherwise Cyber Health Score or Cyber Readiness Assessment, depending on whether DSPT or NHS contract handling is the immediate trigger.

Yes. DSPT alignment is built into the Cyber Readiness Assessment and the Cyber Essentials Pathway when the client is in scope (most care homes and primary-care groups are).

Yes. UnderPin IT is registered with the ICO as a data controller. Our standard contract pack includes a UK GDPR-compliant DPA.

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Every growing SME deserves a technology partner that speaks plain English, delivers measurable outcomes, and stays in the room long after the invoice is sent.

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